Terms And Conditions

This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.

• Children’s prices are from 8 – 15 years of age
• During the wet season (November – March) we can expect rain to be a regular event in Cairns.  Sometimes it’s monsoonal, occasionally cyclonic, sometimes it’s a passing shower or it could be light drizzle all day. Please come prepared for rain. In the event that rain is likely on the day of your tour, a confirmation Text message will be sent out the day before with a contingency plan if we need to cancel. The Operator reserves the right to be discretionary with the tour ‘Go Ahead’.  Decisions will be based on the likelihood of the weather disrupting the tour.
• We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of personal belongings, property damage, delay or personal injury.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical or other expenses are the financial responsibility of that passenger.
• Please inform us of any special requirements prior to your date of travel; such as allergies, mobility and disability issues. This can be done in the 'Booking Message' section of your online reservation or by contacting our friendly reservations team.

Please refer to our website for our full Terms & Conditions: https://hotgetaways.com.au/about-hot-getaways/terms-conditions/